SELLER: 33COM srls – Via Celletta 108/U – 44011 Argenta (FE) – Italy tel. +39 (0)532 1716868 email email@example.com
According to the present conditions of sale, the buying party shall be defined buyer or consumer.
MAGAZINES: For addresses in Italy the magazine will be delivered by courier within 5 days of placing your order (7 days for the Italian islands, 8 days for other countries)
SUBSCRIPTIONS: The latest edition of the magazine you have subscribed to will be sent each month to the address you have provided by priority post.
Please check out the delivery costs to find out the total price.
OFFERS: Delivery costs may vary according to the number of magazines included in the offer.
DIGITAL: There are no delivery costs as delivery takes place online.
International orders are shipped with UPS carrier. We ship worldwide. Normally, packages are delivered within 8 working days from payment date. However a delay may occur due to custom inspections.
To track or check the status of your order, please look into your account section on our website.
Please note that UPS will NOT leave the goods in your mail box. If nobody is available a card will be left. In order for the courier to be able to contact you, please leave us a valid mobile phone number and email address. Please also note that couriers cannot specify an exact delivery date/time.
For any further assistance on your order, please email us at firstname.lastname@example.org or call us at +39 (0)532 1716868 (from 8:30 to 12:30 and from 14:00 to 18:00)
Subscriptions are always delivered by ordinary mail.
*Due to technical problems delays in delivery may occur. In any case products will be delivered within 11 working days frpm payment date.
Any import taxes or customs duties required by the recipient country are not included in the calculation of shipping costs during the purchasing process.
Unless otherwise stated in the product specifications, all orders are subject to shipping costs, which depend on the country of destination and on the total weight of the order.
Shipping costs will be calculated and communicated before the order is finalised.
For orders above the 30 copies, please contact us at email@example.com for a shipping quotation.
Any import taxes or customs duties required by the recipient country are not included in the calculation of shipping costs during the purchasing process and shall therefore be paid by the buyer in their own Country.
Inland deliveries (Italy) are carried out by GLS carrier, foreigner orders by UPS carrier.
PLEASE NOTE THAT SUBSCRIPTIONS ARE ALWAYS DELIVERED BY ORDINARY MAIL (DELIVERY TIME IS CONSEQUENTLY LONGER)
Cash on delivery is not accepted for foreigner orders.
Customers can pay for their order choosing one of the following methods:
INTERNATIONAL MONEY ORDER
payable to: 33COM srls - Via Celletta 108/U - 44011 Argenta FE - Italy. Please indicate your order number and send the receipt to the following email address: firstname.lastname@example.org or fax it to the following number:
Addressee: 33COM srls via Celletta 108/U - 44011 Argenta (FE) Italy
Bank: Banco BPM
IBAN code: IT04D0503467171000000005585
SWIFT (or BIC) code:
You can be confident with your credit card payments as these are carried out through PayPal. Transactions use a secure connection and the system is security certified by SSL. Thanks to the new PayPal Pro, you no longer need to be registered in order to make a payment. For further info see PayPal.
PayPal payment is by selecting the relevant option while completing the order.
CASH ON DELIVERY
When opting for cash on delivery, customers are committed to pay for their goods upon delivery. The cash on delivery option only applies to orders delivered within the Italian territory. When using this payment method, the buyer shall pay for the goods as stated in their order form as well as an additional charge of € 4.20 to cover for the cash on delivery service.
Internet sales are regulated by Legislative Decree no. 206 of 6 September 2005, as amended by Legislative Decree no. 21 of 21 February 2014, ratifying directive 2011/83/EU on the protection of consumers’ rights in respect of distance contracts and contracts negotiated away from business premises.
According to the above law, consumers have the right of withdrawal, that is to say the right to return the purchased product and to obtain a refund.
Such right only applies to physical entities (consumers) and cannot therefore be exercised by legal entities or by physical entities operating within their business.
The right of withdrawal, as stated by article 52 of Legislative Decree no. 206 of 6 September 2005, as amended by Legislative Decree no. 21 of 21 February 2014, can be exercised within 14 (fourteen) days. The 14 days limit runs from:
a) in the case of service contracts, the day of the conclusion of the contract;
b) in the case of sales contracts, the day on which the consumer or a third party other than the carrier and indicated by the consumer acquires physical possession of the goods or:
1) in the case of multiple goods ordered by the consumer in one order and delivered separately, the day on which the consumer or a third party other than the carrier and indicated by the consumer acquires physical possession of the last good;
2) in the case of delivery of a good consisting of multiple lots or pieces, the day on which the consumer or a third party other than the carrier and indicated by the consumer acquires physical possession of the last lot or piece;
3) in the case of contracts for regular delivery of goods during defined period of time, the day on which the consumer or a third party other than the carrier and indicated by the consumer acquires physical possession of the first good;
c) in the case of contracts for the supply of water, gas or electricity, where they are not put up for sale in a limited volume or set quantity, of district heating or of digital content which is not supplied on a tangible medium, the day of the conclusion of the contract.
The consumer may exercise the right of withdrawal within 14 (fourteen) calendar days, as indicated under paragraph five of these conditions of sale. For this purpose, the consumer may either:
a) use the model withdrawal form as set out in parte B of annex 1 to Legislative Decree no. 21 of 21 February 2014, or
b) make any other unequivocal statement setting out his decision to withdraw from the contract
Buyers wishing to exercise their right of withdrawal shall communicate their intention to withdraw by sending an e-mail to email@example.com, (indicating “withdrawal” in the object of the e-mail) and by returning the intact and well packaged product to:
33COM- Ufficio RESE
Via Celletta 108/U
44011 Argenta FE (Italy)
It is recommended to send the products via insured parcel, registered mail or private carrier.
PLEASE NOTE: DAMAGED ITEMS OR ITEMS WHERE THE AUTHORIZED COPYRIGHT BRAND IS ILLEGIBLE (SUCH AS: CDs, VHS, DVDs) WILL NOT BE ACCEPTED
Upon receipt of the returned goods, the customer will obtain a refund, to be executed by bank transfer; to this purpose, the buyer will need to communicate their bank details to the seller (IBAN, name of the Bank and account number, SWIFT-BIC), either via email firstname.lastname@example.org or post.
The refund will take place within 14 days from receipt of the customer’s intention to withdraw. All delivery charges shall be covered by the consumer. Furthermore, even if not explicitly indicated, the right of withdrawal is subject to subjected to 52 and following of the aforementioned Legislative Decree no. 21 of 21 February 2014.
For further information about withdrawing, please do not hesitate to contact us at: email@example.com
According to article 59 i), l), o) of Legislative Decree no. 206 6th September 2005, as amended by Legislative Decree no. 21 of 21 February 2014, the buyer is not entitled to a right of withdrawal in cases involving:
- the supply of sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery;
- the supply of a newspaper, periodical or magazine with the exception of subscription contracts for the supply of such publications;
- the supply of digital content which is not supplied on a tangible medium if the performance has begun with the consumer’s prior express consent and his acknowledgment that he thereby loses his right of withdrawal..
These conditions of sale, together with the order sent electronically by the buyer, constitute a contract between the buyer and the seller. Following the execution of such contract, the buyer commits to pay for the goods ordered by using the method selected while completing the order.
All aspects of the relationship between seller and buyer are subject to the regulations laid out in the consumer code.
Any disputes arising from this contract shall be deferred to the Ferrara Chamber of Commerce and settled according to the conciliation rules they adopt.